EMERGENCY TREE WORKS
Emergency tree works across Surrey, London and the Home Counties.
ATS provides a 24-hour response for emergency tree works involving dangerous, fallen and storm-damaged trees where urgent action may be required to protect people, property or access.
When to call ATS
- A fallen or partially fallen tree
- Storm-damaged or hanging branches
- A tree obstructing essential access
- An unstable tree posing an immediate concern
Why choose us
✓
24-hour emergency response
Available day or night for urgent tree-related incidents
✓
Qualified and experienced arborists
Skilled assessment and emergency tree work
✓
Fully insured emergency operations
Appropriate cover for work around people and property
✓
Safe, risk-led decision making
Immediate hazards assessed before work begins
EMERGENCY ASSESSMENT
Making the situation safe comes first.
On arrival, ATS assesses the tree, surrounding property, access and immediate risks before deciding how the work should proceed.
Depending on the circumstances, the priority may be to remove unstable branches, deal with a fallen tree, restore essential access or make the area safe until further work can be completed.
EMERGENCY TREE SERVICES
Emergency tree work matched to the immediate risk.
Every incident is different. ATS assesses the tree, its surroundings and the immediate hazards before determining the safest practical response.
Fallen tree removal
Controlled removal of fallen or partially fallen trees affecting property, roads, gardens or other accessible areas.
Storm-damaged branches
Removal of broken, hanging or unstable branches that may pose an immediate risk to people or property.
Dangerous or unstable trees
Assessment and appropriate action where a tree has shifted, split, uprooted or become structurally unstable.
Emergency access clearance
Clearing trees and branches obstructing driveways, entrances, roads or other essential access routes.
Immediate make-safe work
Proportionate action to control urgent hazards when complete remedial work cannot safely be finished immediately.
Follow-on remedial work
Further pruning, dismantling, removal or site clearance arranged after the immediate risk has been controlled.
CONTROLLED EMERGENCY OPERATIONS
Controlled removal for complex situations.
Emergency tree works often take place around homes, roads, vehicles and restricted access. Each operation must be planned around the tree, surrounding hazards and available working space.
ATS uses experienced arborists and appropriate working methods to control heavy timber and dismantle or remove damaged trees safely and efficiently.
EMERGENCY RESPONSE PROCESS
What happens when you call ATS.
ATS gathers the essential information first, assesses the apparent urgency and arranges an appropriate response based on the circumstances.
01
Tell us what has happened
Explain what has fallen or become unstable, where it is and whether people, property or essential access may be at risk.
02
Initial risk review
We consider the information available and may request photographs to help understand the situation and immediate hazards.
03
Response arranged
ATS determines the appropriate attendance, personnel and equipment required for the reported circumstances.
04
Site assessment and make-safe
On arrival, the team assesses the site and carries out proportionate work to control the immediate danger safely.
05
Follow-on work agreed
Any further removal, remedial work or clearance required after the emergency response is explained and arranged.
BEFORE WE ARRIVE
Keep clear of the tree and avoid taking unnecessary risks.
A damaged or unstable tree can move without warning. Keep people away and do not attempt to cut, move or support it yourself. If there is an immediate danger to life or public safety, contact the emergency services first.
Keep everyone at a safe distance
Do not work beneath damaged branches
Stay clear of overhead cables
Provide information from a safe location
EMERGENCY TREE WORKS FAQ
Questions about emergency tree response.
Clear guidance on requesting urgent assistance, what information to provide and what to expect from the initial response.
What counts as emergency tree work?
Emergency tree work may be required where a tree has fallen, partially uprooted, split or developed hanging branches that present an immediate concern to people, property, roads or essential access.
Does ATS provide a 24-hour emergency response?
Yes. ATS provides a 24-hour emergency response for urgent tree-related incidents across Surrey, London and the Home Counties. The response arranged will depend on the location, circumstances, access and apparent level of risk.
What information should I provide when calling?
Tell us the location, what has happened, what the tree is affecting and whether people, buildings, vehicles, roads, access routes or overhead cables are involved. Photographs taken from a safe position may also help.
How quickly can ATS attend?
The immediate priority is to control the danger safely. Complete removal or clearance may be carried out at the same time where practical, or arranged as follow-on work once the site has been made safe.
NEED EMERGENCY TREE ASSISTANCE?
Speak to ATS about an urgent tree concern.
Call ATS and explain what has happened, where the tree is located and what may be at risk. We will assess the information and advise on the appropriate response.