FAQ

Frequently Asked Questions

Do you sell woodland products i.e., mulch, logs, sleepers and topsoil?

A.T.S. has a sister company, Earthscapes Limited who are able to undertake your product needs.

Can I cut my neighbours hedge/tree that overhangs my boundary

A.T.S. are able to offer advice and direction in these scenarios.

How do I find out if my site falls into a Conservation Area, is subject to a Tree Preservation Order (TPO) or is covered by planning constraints?

Your local authority will be able to inform what constraints you have on your site, whether they are planning applications, Tree Preservation Orders or if your site falls into a Conservation Area. This can be done by phone, e-mail or fax. A.T.S. are able to do these checks for you, or give you advice on how to undertake the checks.

Do I need permission from a Local Authority before I undertake tree works?

Permission needs to be granted from a Local Authority if the site falls into a Conservation Area, is subject to a Tree Preservation Order (TPO) or is covered by planning constraints. As A.T.S. undertake work for many Local Authorities, we have an excellent relationship and we are able to file applications for works on trees that may be subject to constraints.

Are you able to give me a free, no obligation quote?

Yes. All our quotes for any form of tree work are free and are at no obligation, and include a site visit by a professional, trained consultant who will be able to discuss your needs and provide you with a presentable, hard copy or electronically quotation with explanation of the works. A.T.S consultants are extremely knowledgeable and will be able to give advice on legislation, pests and diseases and formative pruning. Contact A.T.S. now: 01483 210066.

Are A.T.S. fully insured in all unlikely events of damage or injury?

Yes. A.T.S. are fully insured by the industry necessary requirements. We hold £10 million Employers Liability insurance and £10 million Public and Products Liability Insurance. Our insurance documentation can be viewed here.

I have an emergency, can you send someone out now to undertake emergency tree works?

A.T.S. offer a 24 hour a day, 364 days a year (that includes 3.00am Christmas Day morning!) service in the case of emergency tree works. This includes; clearing fallen trees from highways, drives, buildings and wayleaves, clearing utilities, removing hanging branches, removing dangerous trees, making trees safe and clearing tree material debris.

Is A.T.S. a tree surgery company or an arboricultural company?

A.T.S. is a tree surgery company and an arboricultural company. Tree surgery is arboriculture. They are both ‘the cultivation, management, and study of individual trees, shrubs, vines, and other perennial woody plants. It is both a practice and a science.’

Why should I choose Advanced Tree Services (A.T.S.) over other arboricultural companies?

At A.T.S, we believe a contractor-client relationship is paramount and we have dedicated private client administrators to deliver your needs. A.T.S. have an excellent working relationship with many Local Authorities (whom we continue to extend contracts with), and all our employees are professionally trained, polite and efficient. We have a large range of plant machinery at our disposable to ensure we have the exact needs to undertake any job regardless of size and scope. A.T.S. continue to push the company in relation to professionalism, structure and position and this reflects on you, the client.